Our collective focus is on greatly improving individual lives. We work hard with, and for, all of our stakeholders to make sure opportunity is provided and nurtured whenever possible.
Passion for people's learning, employment and cultural experience drives us. The more we achieve 'growth', the more energy we have to relentlessly drive positive change.
With decades of knowledge behind us, we set the highest standards. Our competitive desire to be the best can only be fulfilled by knowing our customer's needs intimately. Technology is our friend, not our heartbeat. Fundamentally, we are a face-to-face, human service providing individual solutions for everyone we come into contact with.
Heartfelt and acutely aware of our responsibilities, we consider every stakeholder's individual need as if it were our own - whether it's the welfare and safeguarding of a learner and international student or the success of a business partner, we care deeply.
That's because our people literally are our business. - Our workforce is extremely diverse - in race, age, background and gender, endowing us with a wide range of talents and perspectives. Our aspiration is to offer personal growth to all who wish it. Most of our management has come from promotions and we provide active opportunity for talent, contribution and passion to be recognised at every level of the business.
As we grow, our Senior Leadership Team is growing with us. Between them they share decades of knowledge and experience, creating a strong, committed team ready to meet the diversity of our markets, partners and customers.
CEO and Co-founder
CEO and Co-founder
Director at Pitman College London before founding Twin Training. In role as CEO since June 2013, focused both on personally driving growth and building a senior team to manage and continue that growth.
Director of Strategic Partnerships and Co-Founder
Director of Strategic Partnerships and Co-Founder
From Principal at Pitman College London and Operational Management at Fred Olsen PLC. Now focused on product and capacity development, Jacqui is extensively networked in the International Group Travel market.
Chief Operations Officer
Chief Operations Officer
Joined Twin in January 2018, leading on partnership development, bid development and contracts management, joining from 12 years at People Plus where, as an Executive Team member, she was influential in growing the business to a £150m turnover.
Chief Financial Officer
Chief Financial Officer
A qualified accountant with extensive board-level experience in business management, governance and financial reporting. Vishal served as an Executive for Ernst & Young LLP and board director for a large educational group before joining Twin in 2020.
Chief People Officer
Chief People Officer
Joined Twin in 1998. Joanne leads on Operations for Twin Training International and Group HR. With a broad knowledge of business operations, she has worked on driving efficiency and cost-effectiveness through process improvements and team development.
Director of Operations - Employability
Director of Operations - Employability
Joined Twin in 2017 as Contract Manager for the UK, Twin’s largest region, now leads on all operations and P&L performance for Twin’s extensive contracts portfolio, managing the demands of exponential growth for the UK business.
International Director – Sales and Operations
International Director - Sales and Operations
Director of Standards and Quality
Director of Standards and Quality
Joined Twin in 2023. Highly experienced in education skills, leading on strategy, performance and risk, quality, audit, project, corporate services, digital/cyber technology management, and business management in the public, private and third sectors.
Group Director of Business Development
Group Director of Business Development
Experienced Business Development professional with a history of working and winning bids within the Welfare to Work, Skills and Justice sectors. Skilled in Business Planning, Coaching, Partner Management, Bid Preparation, Bid Management and Bid Writing.
Director of IT
Director of IT
Joined Twin in 2011. Morné has been responsible for creating IT strategy and policy, implementing infrastructure, and leveraging technology to help Twin group achieve tremendous performance and growth.
Director of Business Development - 3SC
Director of Business Development - 3SC
Kathryn leads the strategy, operations and business development at 3SC, the group's social enterprise. She has an established reputation as an ethical supply chain manager in the health and wellbeing, employment and justice markets.
Head of Marketing
Head of Marketing
Joined Twin in 2015, Paschalis has a background in Advertising, Brand, and Communications, with a deep understanding of Digital and MarTech. He oversees the marketing operations for the Group, building a strong, and highly recognised Twin brand.
Founded in 1995, we take our name, Twin, from our founders, twin sisters Caroline and Jacqui Fox, who are still major shareholders. Rooted in Southeast London, our outlook is both national and international, serving customers from numerous UK regions and more than 90 countries. With the UK as our main location, we have now established presence and activities in Ireland and Spain, with plans for more international presence.
Our clear and abiding sense of purpose - growing opportunity for all our stakeholders - allied to evolving core competences, has enabled the business to grow from two employees in a Lewisham bedroom to a business employing more than 300 people. We believe our core deliverables of education, training and employment opportunities serve societal needs that will only grow, for decades to come.
Perhaps the most gratifying aspect of Twin's growth - and the most reassuring for commissioners and partners in the UK - is that more than 90% of Twin's growth has been achieved organically.
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Twin began offering special summer programmes for juniors and international students at St. Dunstan’s College. Twin Summer Centres now provides English courses, football and tennis coaching at some of the best centres in the UK and USA to juniors aged 12-18.
Twin won its first contract with the Department of Work and Pensions, the Basic Employability programme.Our first business acquisition in 1999 with LHS – also entered school group business by acquisition.
Twin Group achieved Investor in People accreditation and also acquired Eastbourne, Salisbury and Oxford English centres – Twin was now offering English language courses across four centres, plus six summer centres: St Dunstan’s, Colchester, Portsmouth, Saffron Walden, Guildford and Haywards Heath.
Twin Group celebrated its 10-year anniversary. Twin also bought Anglo Training, a company specialised in paid work experience placements in the hospitality industry to international students. This became WorkUK (now Twin Work Experience) a division of Twin Training International.
Twin Group won its first Leonardo da Vinci contract as a sending organisation, organising EU-funded internships in Europe. Twin also opened year-round centres delivering welfare-to-work training programmes in Kingston, Woolwich and Croydon. In the same year, Twin took part in a JMA pilot, working with more than 7000 students.
4 Work Programme DWP contracts continue our support for the unemployed
We became a Superstar! Joining an exclusive “club” of 13 providers ever to win a Study Travel Magazine reader-voted category in the star awards (in our case Work Experience) 5 times and reaching Superstar Status.
Working with college partners, we secure contracts for the Turing scheme, the UK successor to Erasmus, sending to our own centres in Ireland and newly opened Valencia, Spain
Twin embarks on a unique AI (Artificial Intelligence) development with a distinctively empathetic avatar interface to provide highly efficient employability advice alongside human engagement with job-seekers.
Cyber bootcamps delivery expands into London, Southeast, East Midlands, East of England and more for West Midlands – our first work for key commissioner Department for Education – DFE.
Our first National Careers Service (NCS) subcontract in London to deliver highly tailored careers support to participants.
Acquired the social enterprise 3SC, for its specialist knowledge in support for neuro-diversity, also marks our entry into a new region, Wales as well as serving a new sector for us – Justice.
Acquired the apprenticeships and training provider eTraining.
The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy. As the UK’s biggest public service department it administers a range of working age, disability and ill health benefits to around 20 million people.
The British Council assess the standards of management, resources and premises, teaching and welfare of English language teaching organizations in the UK. We are accelerated across all our UK-based English and Summer schools.
ACELS is the quality assurance body for English Language Education in Ireland.
Erasmus+ is the EU's programme to support education, training, youth and sport in Europe.
The Employment Related Services Association (ERSA) is the trade membership body for the employment support sector which supports current and future jobseekers to gain sustain and progress in work.
Each year the European Social Fund (ESF) helps millions of Europeans improve their lives by learning new skills and finding better jobs.
The Education and Skills Funding Agency (ESFA) is the goverment agency accountable for funding education and skills for children, young people and adults in the UK.
ENGLISH UK is the national association of English language centres in the UK.
Marketing English in Ireland (MEI) is the leading and longest-serving association of English Language Schools in Ireland.
We are one of the few Super Star providers, having won the Work Experience Provider ST Star Award 5 times, the maximul allowed. Well recognised in the global study and travel industry, the ST Star Awards celebrate fantastic provision and service in international education.
Trinity College London exist to promote and foster the best possible communicative and performance skills through assessment, content and training which is innovative, personal and authentic.
The Turing Scheme is the UK’s global programme for studying, working and living abroad, offering once-in-a-lifetime opportunities for personal and professional development for students.
UKinbound is the trade association that represents the interests of the UK’s inbound tourism sector and ensures it is recognised as a leading economic and employment driver in the UK.
UK Visas and Immigration (UKVI) is responsible for making millions of decisions every year about who has the right to visit or stay in the country, with a firm emphasis on national security and a culture of customer satisfaction for people who come here legally.
The Association of Language Travel Organisations (ALTO) is the only premium forum joining leading language travel agents, schools, and national associations as one global community.
Disability Confident organisations play a leading role in changing attitudes for the better. They’re changing behaviour and cultures in their own businesses, networks and communities, and reaping the benefits of inclusive recruitment practices.
The matrix Standard is the UK's Department for Education’s (DfE) standard for ensuring the quality of the delivery of high-quality information, advice and guidance (IAG). It is the quality framework for accrediting IAG contracts, its subcontractors and other services delivered on behalf of the ESFA.
The Institute for Employability Professionals (IEP) is a professional membership institute for the employability profession. It represents its members to key influencers and sets the standards for the profession.
NCS is a space where young people can become world ready and work ready, and raise their voice to make a positive difference together. Where they can explore who they are and who they want to be, with no fear of judgement or failure.
Ofsted is the Office for Standards in Education, Children’s Services and Skills. We inspect services providing education and skills for learners of all ages. We also inspect and regulate services that care for children and young people.
Our London, Eastbourne and Dublin schools are all accredited institutions for the Bildungsurlaub Scheme in the following German states: Berlin, Hamburg, Hessen, Niedersachsen, Rheinland-Pfalz, Saarland, Sachsen-Anhalt, Schleswig-Holstein.