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Group Travel Coordinator

Posted on 2023-09-14


Greenwich, United Kingdom
Job Description

Twin Group is an award-winning provider of education, travel, work experience, accommodation and employment services.  We offer a diverse number of life-enhancing services to our clients and every member of our team is essential in achieving this.

Twin Employment and Training is one of the leading welfare-to-work providers in the London area and specialises in offering flexible training options to suit the needs of a wide range of learners.

VACANCY: Group Travel Coordinator

We are currently recruiting for a Group Travel Coordinator to coordinate our Turing Scheme groups and ensure administrative compliance with all requirements of the Turing Scheme programmes.

This varied role requires a team player with excellent relationship and communication skills.  This is an exciting opportunity, including international travel, for somebody who wants to further their career in group travel operations.

The post holder will be required to …..

  • Ensure administrative compliance with all requirements of the Turing Scheme programme, including accurate recording of exchange partnership agreements, student exchanges, work placements and staff mobility on the Turing Scheme Reporting Tool including both Twin’s programmes and our partner college programmes.
  • Take a leading role in student engagement and recruitment for the Turing Scheme, utilising LinkedIn and other tools to identify and recruit students to the programme
  • Attend University Careers fairs to assist in the recruitment of candidates for the Turing Scheme, and to further promote the programme for future cohorts
  • Prepare and check documents for participants, ensuring compliance with Erasmus+ and Turing regulations for audit purposes. 
  • Keep applicants interested in enrolling on the programme whilst placement details and pre-departure information is prepared.
  • Preparation of participants, pre-departure information, access to language training and monitoring whilst on placement.
  • Manage and book all pre-departure and on-programme logistics, such as booking flights, insurance, and arranging payment of stipends including both Twin’s programmes and our partner college programmes.
  • Ensure all participant host companies and accommodation adhere to safeguarding and health and safety regulations.
  • Log all costs associated with the Turing Scheme programme to support in the financial reporting of the programme
  • Administration of contracts, partner service-level-agreements and payments.
  • Maintain effective relations with international partner organisations.
  • Travel with participants to programme destinations.
  • General administration, handling enquiries, e-mail, dealing with enquiries, filing etc. as well as preparation of presentations and reports as required.
  • Manage the logistics Twin’s partner programmes, including the operations of the Turing Scheme programmes
  • Provide emergency support for participants whilst on programme.
  • Manage the emergency phone for the Turing Scheme (on a rotation with other team members)
  • Support on Administration for Twin Internships Team

Skills and Experience:

  • Group travel experience
  • Educated to degree level


  • Fluency in one or more European languages apart from English
  • Experience of coordinating mentoring programmes
  • Experience of working on European Commission’s ERASMUS+ programme, including ERASMUS + study placements and traineeships OR the UK government’s equivalent programme, Turing Scheme

Additional Information:

Salary: £25000 per annum (depending on experience)
Location: Greenwich (mixture of work from home and in-office work)

Hours: 09:00 -17:30 Full-time Monday- Friday. Out-of-hours work will be required throughout the year.

Benefits: up to 25 days annual leave + bank holidays + Birthday Day off, per year; Long service award, an extra days annual leave per year completed, up to 5 additional days; 5 days paid sick leave per year; Employee referral scheme, up to £500 per successful referral; Sabbatical Leave the right to request up to 1 months unpaid sabbatical leave; Season ticket loan of up to £1000 per year; Pension contributions; Career development opportunities; 2 volunteering days per year; ability to purchase an additional 3 days annual leave per year; Death in service benefit, including an Employee Assistance Programme.

We regret that unsuccessful candidates will not be contacted.

Please Note:  

The successful candidate must be able to work in the UK. 
Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. 
Successful applicants will be required to undertake a standard or an enhanced disclosure via the DBS, depending on the role itself. 

We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. 

Disability Confident Employer 

Disabled applicants should indicate in the Equality of Opportunity section of the application form if they wish their application to be given consideration under the Disability Confident scheme.  

If you are invited to interview, please advise the recruitment administrator what adjustment you would require at the interview in as much detail as possible to enable arrangements to be put into place.  

We ask all applicants if they want to be considered under this scheme.  By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way – including any reasonable adjustments you may need if you are employed. 

Access to Work Scheme  

You can apply for Access to Work if you need support to get back to work. 

You can apply using the online service or apply by phoning Jobcentre Plus on: 

Telephone: 0800 121 7479 

Textphone: 0800 121 7579 

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