Cookie Consent by

NCS Coordinator

Posted on 2024-03-28


Southwark, United Kingdom
Job Description
Twin Group is an award-winning provider of education, travel, work experience, accommodation, and employment services.  We offer a diverse number of life-enhancing services to our clients and every member of our team is essential in achieving this.

The NCS Programme Co-ordinator is responsible for ensuring the day-to-day operational delivery of our National Citizen Service (NCS) programmes for young people. You will ensure that our team members have the tools and resources to fulfil their roles. You will ensure that all administrative duties are performed in an accurate and timely manner so that the day-to-day operation is not impacted. You will demonstrate high-quality work ethics and safe programme delivery, with the ability to respond quickly and effectively to critical incidents and emergencies. This role is perfect for motivated individuals with experience of working within a team environment and being a part of a project. 

  • Provide effective coordination of the delivery and quality of the NCS programmes, building strong team working relationships which is well-bonded and clearly directed. 
  • Support the team ensuring that they have the resources to achieve their personal development plans and objectives. 
  • Indirectly support a range of support staff including Programme Leaders, Mentors, Learning & Behaviour Mentors, Personal Coaches and Support Workers. 
  • Support Programme Associate Managers in the management of their programmes, advising on, and where appropriate acting on, decisions on behavioural, safeguarding and staff management issues as directed. 
  • Ensure that all programmes are fully risk-assessed on an ongoing basis. 
  • Develop high-quality community partnerships with a range of local charities and social enterprises. 
  • Provide logistical direction and support as directed on areas including transport, venues, and residential accommodation, ensuring that these are delivered within budget. 
  • Provide out-of-hours on-call cover as part of a rota through delivery periods. 
Education /Qualification 
  • GCSE A-C or equivalent in Maths and English
Skills and Experience
  • Extensive experience of working with groups of young people (14-19) in residential, educational, or outdoor settings. 
  • Experience working with a variety of youth programmes 
  • Track record of dealing effectively with serious incidents and ensuring effective safeguarding under pressure. 
Project Management and Logistics 
  • Experience in supporting large-scale and complex projects on time including working to budget constraints. 
  • Proven track record supporting and working in large teams of people in challenging environments (e.g. residential youth programmes or outdoor education). 
  • Experience in coaching and developing effective teams in a fast-paced and demanding environment. 
Community Engagement & Relationship Management 
  • Proven track record of successfully working with diverse community groups. 
  • Experience working in community engagement and advocating change in society. 
  • Establishing and maintaining effective relationships with internal and external stakeholders. 
Qualifications and Experience 
  • A strong academic record or equivalent relevant experience. 
  • Strikingly positive attitude, integrity, and resilience. 
  • A flexible and responsive approach to work to meet emerging needs of the organisation. 
Additional Information
Salary: £25,282.40 per annum 
Location: Southwark Office 
Contract:  6 months Fixed Term Contract - Full Time
Hours: Monday to Friday 09:00 – 17:30

Benefits: up to 25 days annual leave + bank holidays + Birthday Day off, per year; Long service award, an extra days annual leave per year completed, up to 5 additional days; 5 days paid sick leave per year; Employee referral scheme, up to £500 per successful referral; Sabbatical Leave the right to request up to 1 months unpaid sabbatical leave; Season ticket loan of up to £1000 per year; Pension contributions; Career development opportunities; 2 volunteering days per year; ability to purchase an additional 3 days annual leave per year; Death in service benefit, including an Employee Assistance Programme.
Please Note:  
The successful candidate must be able to work in the UK. 
Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. 
Successful applicants will be required to undertake a standard or an enhanced disclosure via the DBS, depending on the role itself. 
  • All gaps in CVs must be explained satisfactorily.
  • Proof of identity and qualifications will be required.
  • Successful candidates will be required to complete a one-hour on-line safeguarding training prior to commencing employment.

We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. 
Disability Confident Employer 
Disabled applicants should indicate in the Equality of Opportunity section of the application form if they wish their application to be given consideration under the Disability Confident scheme.  
If you are invited to interview, please advise the recruitment administrator what adjustment you would require at the interview in as much detail as possible to enable arrangements to be put into place.  
We ask all applicants if they want to be considered under this scheme.  By opting in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way – including any reasonable adjustments you may need if you are employed. 
Access to Work Scheme  
You can apply for Access to Work if you need support to get back to work. 
You can apply using the online service or apply by phoning Jobcentre Plus on: 
Telephone: 0800 121 7479 
Textphone: 0800 121 7579 


Others Vacancies