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Neuro Diversity Coach

Posted on 2024-03-29


West Midlands, United Kingdom
Job Description
Twin Group is an award-winning provider of education, travel, work experience, accommodation, and employment services.  We offer a diverse number of life-enhancing services to our clients and every member of our team is essential in achieving this.

We are seeking a Neuro Diversity Coach to provide a professional coaching service to our 3SC customers, using professional coaching, mentoring, and training approaches.

Your role will primarily be working on our Neurodiversity Programme in Probation Offices across the West Midlands, where you will be providing in-person/face-to-face coaching for neurodiverse offenders and providing training and support to staff with their neurodiverse participants.

You may also be asked to work on other programmes, coaching neurodiverse people working both face-to-face and online (virtually). You will deliver to a range of customers including people in work, unemployed as well as those on probation. 

Most of the time you will be working from Probation Offices in the West Midlands. Please note, that this is not a role that can be delivered virtually as face-to-face delivery is required. 
  • Providing one-to-one support or coaching and positively influencing other people’s professional or personal development.
  • Delivering to specified targets, quality standards and compliance measures.
  • Using motivational and action planning techniques to manage the progression of customers.
  • Assessing strengths and weaknesses in a participant's performance and identifying areas for further development.
  • Adapting to the needs and interests of group or individual participants.
  • Communicating instructions and commands using clear, simple language.
  • Inspiring confidence and self-belief.
  • Working with IT resources to monitor and measure performance.
  • Implementing tailored, person-centred programmes.
  • Maintaining excellent records.
  • Measuring and reporting customer outcomes using methodologies including distance travelled tools.
  • Understanding the contract/operations manual and meeting all contractual requirements.
  • Attendance at internal and external meetings.
  • Facilitating best practice events and providing supervision/supporting other coaches.
  • Working with the 3SC Team on new contracts, services, and business development opportunities.
  • Supporting the wider team, including the 3SC Director.
  • always working to a high legal and ethical standard, particularly in relation to issues such as safeguarding and health and wellbeing requirements.
  • Produce copy for the 3SC website and for social media to promote the work of the organisation as and when required. Includes helping to run events.
Education /Qualification 
  • Level 5 qualification in Coaching, or Teaching qualifications or significant coaching experience. Applications are welcomed from candidates who do not have the above but are ready to work towards obtaining the appropriate qualifications.
Skills and Experience
  • A minimum of two years experience in coaching, managing, or working with disadvantaged groups such as people with neurodiversity and mental/physical health issues, prison leavers and those seeking employment.
  • Experience of delivering coaching sessions both online/virtual and face-to-face.
  • Application of professional coaching standards and delivering quality services.
  • Knowledge of motivational techniques and practices used to support vulnerable groups.
Additional Information
Salary: £28,000 - £32,000 per annum depending on experience
Location: West Midlands
Contract:  Permanent – Full Time
Hours: Monday – Friday - 09:00 – 17:30

Benefits: up to 25 days annual leave + bank holidays + Birthday Day off, per year; Long service award, an extra days annual leave per year completed, up to 5 additional days; 5 days paid sick leave per year; Employee referral scheme, up to £500 per successful referral; Sabbatical Leave the right to request up to 1 months unpaid sabbatical leave; Season ticket loan of up to £1000 per year; Pension contributions; Career development opportunities; 2 volunteering days per year; ability to purchase an additional 3 days annual leave per year; Death in service benefit, including an Employee Assistance Programme.
Please Note:  
The successful candidate must be able to work in the UK. 
Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. 
Successful applicants will be required to undertake a standard or an enhanced disclosure via the DBS, depending on the role itself. 
  • All gaps in CVs must be explained satisfactorily.
  • Proof of identity and qualifications will be required.
  • Successful candidates will be required to complete a one-hour online safeguarding training prior to commencing employment.
We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. 

Disability Confident Employer 
Disabled applicants should indicate in the Equality of Opportunity section of the application form if they wish their application to be given consideration under the Disability Confident scheme.  
If you are invited to interview, please advise the recruitment administrator what adjustment you would require at the interview in as much detail as possible to enable arrangements to be put into place.  
We ask all applicants if they want to be considered under this scheme.  By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way – including any reasonable adjustments you may need if you are employed. 

Access to Work Scheme  
You can apply for Access to Work if you need support to get back to work. 
You can apply using the online service or apply by phoning Jobcentre Plus on: 
Telephone: 0800 121 7479 
Textphone: 0800 121 7579 


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