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NCS Facilitator

Posted on 2024-04-04


Eastbourne, United Kingdom
Job Description
Since 1995, Twin Group has been shaping the futures and careers of young, ambitious people.

Operating from our modern London HQ in the Royal Borough of Greenwich and our satellite offices around the UK and Dublin, Ireland, we provide residents and international students with high-quality English language tuition, internships, paid work opportunities, apprenticeships, volunteering programmes, and school group travel tours. We also deliver government-funded programmes, providing employment opportunities, skills training, and support across the UK to British residents.

Job Title: NCS Facilitator
Location: Eastbourne
Salary: up to £700 per week inclusive of holiday pay accrued

Leading a group of up to 10 young people through a 1-week residential NCS (National Citizen Service) programme. You will be working away from home at our Twin English Centre in Eastbourne. You will also provide overall supervisory support for 120 young people aged 15 – 17 years old, in collaboration with other facilitators, throughout the programme. You will stay onsite Monday to Friday with all meals, accommodation, and transport to and from residential venues provided.

Ensuring the safety and pastoral needs of young people are met. Prepare and deliver inclusive and engaging sessions throughout the programme. Act as a role model, enthusiastically taking on challenges and supporting your team to do the same. NCS Facilitators should be passionate about young people and making a difference in their lives.

  • Lead a team of up to 10 young people, from various social backgrounds, through the NCS programme, maintaining high levels of enthusiasm and engagement.
  • Coach, support, and work closely with other Facilitators where suitable during the delivery of a set curriculum to groups of young people.
  • Implement Health and Safety standards/procedures for each activity/event (including COVID-19 guidance) and ensuring that young people are aware of risks and follow all safety guidance throughout
  • Act as a role model, encouraging young people to develop inclusive and positive behaviour towards others, and address challenging behaviour in an effective way.
  • Plan and deliver sessions to your team of young people, either face-to-face or via virtual means (if necessary)
  • Ensure young people are engaging in activities by adapting session plans to individuals.
  • Adhere to and actively ensure all policies and procedures are followed, and manage individuals who may not be following these, especially regarding safeguarding, consent, confidentiality, information sharing and data storage.
  • Manage any incidents as they occur, ensuring the safety of others and reporting all incidents to the Wave Leader, completing any necessary documentation.
  • Set and maintain appropriate professional boundaries with young people in your care and maintain adequate levels of participant discipline.
  • Represent NCS goals and values effectively with stakeholders.
  • Supervise participants during breaks, meal, free time, and night-time responsibilities.
  • Adhere to the lights-out policy, and work with other staff to ensure the young people’s safety during the night.
  • Attend staff meetings and training events, and complete NCS online modules as required.
  • Undertake all programme administration duties as required for example, registers and incident reports.
  • Any other duties as required by the role.
The above is not an exhaustive list of duties and you will be required to undertake such tasks as may reasonably be expected within the scope of this post.

  • Educated to GCSE level
  • A qualification in youth work
  • A current First Aid qualification
Please Note:  
The successful candidate must be able to work in the UK. 
Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. 
Successful applicants will be required to undertake a standard or an enhanced disclosure via the DBS, depending on the role itself. 
  • All gaps in CVs must be explained satisfactorily.
  • Proof of identity and qualifications will be required.
  • Successful candidates will be required to complete a one-hour on-line safeguarding training prior to commencing employment.

We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. 
Disability Confident Employer 
Disabled applicants should indicate in the Equality of Opportunity section of the application form if they wish their application to be given consideration under the Disability Confident scheme.  
If you are invited to interview, please advise the recruitment administrator what adjustment you would require at the interview in as much detail as possible to enable arrangements to be put into place.  
We ask all applicants if they want to be considered under this scheme.  By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way – including any reasonable adjustments you may need if you are employed. 
Access to Work Scheme  
You can apply for Access to Work if you need support to get back to work. 
You can apply using the online service or apply by phoning Jobcentre Plus on: 
Telephone: 0800 121 7479 
Textphone: 0800 121 7579 


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