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Delivery Manager

Posted on 2024-06-04


Leicester, United Kingdom
Job Description
🌟 Join Our Team as a Delivery Manager! 🌟

Are you passionate about making a difference? Do you thrive in a dynamic environment where you can lead and inspire others? Look no further! Twin Employment & Training seeks a talented Delivery Manager to oversee multiple contracts in your designated region.

What You’ll Do:
  • Lead by Example: You’ll work hands-on with our learners while managing a team of tutors, employment coaches, employer consultants, and outreach officers.
  • Performance Excellence: Drive successful delivery by meeting KPIs, targets, and deadlines.
  • Stakeholder Relationships: Build strong connections with key stakeholders to ensure a steady flow of referrals into our programs.
  • Compliance Champion: Ensure delivery compliance across internal and subcontractor provisions.
  • Business Intelligence: Use data insights to manage performance against delivery plans.
  • Customer-Centric: Provide excellent service and outstanding results within budget.
  • Experience Matters: Supervisory or management experience in helping individuals achieve company and personal goals.
  • Financial Acumen: Ability to interpret financial documentation, create budgets, and analyse data.
  • Analytical Skills: Identify trends, weaknesses, and generate improvement plans.
  • Effective Communication: Strong communication, diplomacy, and facilitation skills.
  • Leadership: Problem-solving, decision-making, and organizational prowess.
  • People-centric: Foster a culture of learning, knowledge-sharing, and teamwork.
Why Twin?
    • Impactful Work: Make a difference in the lives of refugees through our Employability Program.
    • Dynamic Environment: Collaborate with diverse teams and stakeholders.
    • Growth Opportunities: Develop your skills and career path.
    • Customer Satisfaction: Ensure high-level service and customer feedback action.
Ready to lead, inspire, and drive results? Apply now and be part of our mission to empower individuals and communities! 🚀

Additional Information
Salary: £35,000 per annum depending on experience
Location: Leicester Office 
Contract:  Permanent - Full Time
Hours: Monday to Friday 09:00 – 17:30

Benefits: up to 25 days annual leave + bank holidays + Birthday Day off, per year; Long service award, an extra days annual leave per year completed, up to 5 additional days; 5 days paid sick leave per year; Employee referral scheme, up to £500 per successful referral; Sabbatical Leave the right to request up to 1 months unpaid sabbatical leave; Season ticket loan of up to £1000 per year; Pension contributions; Career development opportunities; 2 volunteering days per year; ability to purchase an additional 3 days annual leave per year; Death in service benefit, including an Employee Assistance Programme.

Please Note:  
The successful candidate must be able to work in the UK. 
Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. 
Successful applicants will be required to undertake a standard or an enhanced disclosure via the DBS, depending on the role itself. 
  • All gaps in CVs must be explained satisfactorily.
  • Proof of identity and qualifications will be required.
  • Successful candidates will be required to complete a one-hour online safeguarding training prior to commencing employment.
We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. 

Disability Confident Employer 
Disabled applicants should indicate in the Equality of Opportunity section of the application form if they wish their application to be given consideration under the Disability Confident scheme.  
If you are invited to interview, please advise the recruitment administrator what adjustment you would require at the interview in as much detail as possible to enable arrangements to be put into place.  
We ask all applicants if they want to be considered under this scheme.  By opting in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way – including any reasonable adjustments you may need if you are employed. 

Access to Work Scheme  
You can apply for Access to Work if you need support to get back to work. You can apply using the online service or apply by phoning Jobcentre Plus on: Telephone: 0800 121 7479 or Textphone: 0800 121 7579 


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