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Accommodation Officer

Posted on 2024-09-09

Location

Eastbourne, United Kingdom
Job Description
🌟 Join Our Team as an Accommodation Officer at Eastbourne English Centre!

Are you passionate about providing exceptional accommodation services? Do you thrive in a dynamic environment where no two days are the same? If so, we have the perfect opportunity for you!

Key Responsibilities:
· Homestay Coordination: Ensure compliance and maintain documentation. Regularly engage with hosts through calls, emails, and visits.
· Residential Management: Allocate rooms, manage keys, and coordinate with cleaning and maintenance teams for efficient room turnover.
· Student Travel: Oversee all travel arrangements, ensuring cost efficiency and compliance with KPIs.
· System Management: Keep our class and team systems up-to-date and running smoothly.
· Compliance: Ensure all hosts and accommodation meet regulatory standards.
· Communication: Provide regular updates to the Operations Manager and maintain strong relationships with hosts and suppliers.

What We’re Looking For:
· Experience in managing client/supplier relationships.
· Ability to work well under pressure and meet tight deadlines.
· Proficiency in Microsoft Office Suite.
· Strong organizational skills and attention to detail.
· A commitment to delivering high-quality customer service.

Why Join Us?
· Be part of a supportive and dynamic team.
· Make a real impact on students’ lives by ensuring they have a comfortable and welcoming place to stay.
· Enjoy a role that offers variety and the opportunity to build lasting relationships.

Ready to make a difference? Apply now and help us provide top-notch accommodation services at Eastbourne English Centre!

Additional Information
Salary: £28,000.00 per annum depending on experience
Location: Eastbourne with travel as required
Contract:  Permanent
Hours: Monday – Friday 09:00 – 17:30 with some on-call duties at weekends and Bank Holidays
Benefits: up to 25 days annual leave (pro rata) + bank holidays + Birthday Day off, per year; Long service award, an extra days annual leave per year completed, up to 5 additional days; 5 days paid sick leave per year; Employee referral scheme, up to £500 per successful referral; Sabbatical Leave the right to request up to 1 month unpaid sabbatical leave; Season ticket loan of up to £1000 per year; Pension contributions; Career development opportunities; 2 volunteering days per year; ability to purchase an additional 3 days annual leave per year; Death in service benefit, including an Employee Assistance Programme.

Please Note:  
The successful candidate must be able to work in the UK. 
Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. 
Successful applicants will be required to undertake a standard or an enhanced disclosure via the DBS, depending on the role itself. 
  • All gaps in CVs must be explained satisfactorily.
  • Proof of identity and qualifications will be required.
  • Successful candidates will be required to complete a one-hour on-line safeguarding training prior to commencing employment.
We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. 

Disability Confident Employer 
Disabled applicants should indicate in the Equality of Opportunity section of the application form if they wish their application to be given consideration under the Disability Confident scheme.  
If you are invited to interview, please advise the recruitment administrator what adjustment you would require at the interview in as much detail as possible to enable arrangements to be put into place.  
We ask all applicants if they want to be considered under this scheme.  By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way – including any reasonable adjustments you may need if you are employed. 

Access to Work Scheme  
You can apply for Access to Work if you need support to get back to work. You can apply using the online service or apply by phoning Jobcentre Plus on: Telephone: 0800 121 7479 or Textphone: 0800 121 7579 

 

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