Posted on 2022-04-04
Location
French Speaking Group Travel Executive
Are you a French speaking Travel Consultant looking for an opportunity to progress in your career? Twin is an award-winning provider of education, travel, work experience, accommodation, and employment services. We offer bespoke school group travel services to European customers and are looking for a friendly, dynamic Group Travel Executive to join our team to ensure we continue to provide outstanding professional services to our customers.
The role includes managing and operating tailor-made educational tours throughout the UK, delivering an end-to-end service to our customers from sales, quoting and operations.
Due to the nature of the role, during peak seasons, evening work may be required, as well as out of office emergency cover on a rotational basis.
Key Responsibilities
· Account handling customer accounts
· Achieving sales targets per customer
· Delivering sales quotations
· Working closely with sales team in the development of new customers
· Product development to ensure all products meet customer requirements
· Operate all tour arrangements including transport, accommodation, language studies and excursions
· Assist the team to update all supplier rates within the database ensuring accuracy
Skills and Experience
· Fluent in French (oral and written)
· Experience in a telephone based customer service role
· Ability to deliver a high level of customer service at all times
Additional Information
Salary: £25,000 per annum plus bonuses Location: Greenwich
Hours: 42.5 hrs Full time Monday- Friday, with out of office emergency cover on a rotational basis.
Closing Date: 10/05/2022
Benefits: 25 days annual leave + bank holidays + Birthday day off; Pension contributions; Career development opportunities; Access to wide range of local and national discounts.
We regret that unsuccessful candidates will not be contacted. Please Note:
The successful candidate must be able to work in the UK.
Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Successful applicants will be required to undertake a standard or an enhanced disclosure via the DBS, depending on the role itself.
We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.
Disability Confident Employer
Disabled applicants should indicate in the Equality of Opportunity section of the application form if they wish their application to be given consideration under the Disability Confident scheme.
If you are invited to interview, please advise the recruitment administrator what adjustment you would require at the interview in as much detail as possible to enable arrangements to be put into place.
We ask all applicants if they want to be considered under this scheme. By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way – including any reasonable adjustments you may need if you are employed.
Access to Work Scheme
You can apply for Access to Work if you need support to get back to work.
You can apply using the online service or apply by phoning Jobcentre Plus on:
Telephone: 0800 121 7479
Textphone: 0800 121 7579
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