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Outreach & Learner Engagement Consultant

Posted on 2025-01-27

Location

Northeast, United Kingdom
Job Description
Outreach & Learner Engagement Consultant
£28,000.00 per annum experience-dependent
Hybrid with the ability to travel across the North-east and Newcastle - full-time.
Full driving licence and vehicle access is essential.

Are you passionate about making a difference in people's lives? As an Outreach & Learner Engagement Consultant, you will play a pivotal role in connecting learners with life-changing opportunities. Your focus will be on building strong, collaborative relationships with employers, learners, and partners to achieve targeted Key Performance Indicators (KPIs) for learner recruitment, all while driving positive outcomes and shaping futures.

Twin Group is an award-winning provider of education, travel, work experience, accommodation, and employment services.  We offer a diverse number of life-enhancing services to our clients and every member of our team is essential in achieving this.

Key Responsibilities:
 
  • Actively promote new and existing courses to employers, JCP and community groups contributing to the development of a customer pipeline aligned with company objectives and community needs. 
  • Conduct expressions of interest and enrolment processes for prospective learners through telephone and face-to-face interactions. 
  • Cultivate relationships with employers to secure guaranteed interviews for learners completing training programmes. 
  • Generate and manage a robust prospect pipeline, identifying and nurturing learner relationships for substantial long-term potential. 

Key Skills & Qualifications:
 
  • GCSE or equivalent in maths and English
  • Experience in identifying and bringing in new relationships/ business with an evidenced track record of converting learners' interest into business growth. (Essential) 
  • Industry-specific experience in engagement with JCP and other relevant organisations to deliver job outcomes/work placements. (Essential) 
  • Knowledge of the barrier to employment for our demographic of learners and can assist in overcoming barriers (Desirable). 

Benefits:
  • up to 25 days annual leave (pro rata) + bank holidays per year.
  • Birthday day off.
  • Pension contributions.
  • Employee Assistance Programme.
  • Death in service benefit.
  • Career development opportunities.
  • Opportunities for professional development and networking.
  • A dynamic and supportive working environment, plus more.
The successful candidate must be able to work in the UK. 
Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. 
Successful applicants will be required to undertake a standard or an enhanced disclosure via the DBS, depending on the role itself. 
  • All gaps in CVs must be explained satisfactorily.
  • Proof of identity and qualifications will be required.
  • Successful candidates will be required to complete a one-hour on-line safeguarding training prior to commencing employment.
We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. 

Disability Confident Employer 
Disabled applicants should indicate in the Equality of Opportunity section of the application form if they wish their application to be given consideration under the Disability Confident scheme.  
If you are invited to interview, please advise the recruitment administrator what adjustment you would require at the interview in as much detail as possible to enable arrangements to be put into place.  
We ask all applicants if they want to be considered under this scheme.  By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way – including any reasonable adjustments you may need if you are employed. 

Access to Work Scheme  
You can apply for Access to Work if you need support to get back to work. You can apply using the online service or apply by phoning Jobcentre Plus on: Telephone: 0800 121 7479 or Textphone: 0800 121 7579 

 

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