The NCS Programme Administrator plays an integral role in making sure we receive every document needed from our seasonal staff to be ready to work on the National Citizen Service (NCS) programme.  They will support with administrative tasks through all stages of the process: from scheduling applicants on interviews/ group assessments to overseeing compliance checks and supporting staff with any questions and queries.

They will also provide administrative support across a range of HR work, ensuring that staff are compliant, and their files are up to date, and ensuring the organisation meets its statutory legal requirements (including the NCS Trust). 

Key Responsibilities

• Support candidates with any questions and queries ensuring they are engaged throughout the recruitment process.
• Ensure all staff assigned to the programme are fully compliant and appropriate checks including references, Right to Work in the UK, DBS/ Barred list, prohibited list and overseas Criminal Records where appropriate, have been conducted in a timely manner. Where the documents are not clear, follow the company procedure.
• Complete trackers with 100% accuracy and ensure they are kept up to date.
• Liaise with the HR to register new starts on payroll and support the Programme Manager with completing the salary calculation spreadsheet accurately to ensure staff are paid correctly.
• Assist with staff induction preparation/ delivery and ensure signed checklists are received for every staff member.

Skills and Experience 

Essential 

• A keen, enthusiastic team player and the ability to work independently
• A positive and efficient approach to tasks with strong attention to detail
• Problem-solving skills using own initiative and the ability to work under pressure
• High-level oral and written communication skills to build relationships with internal and external stakeholders
• Committed to providing excellent customer service to a varied range of stakeholders
• Excellent time management skills and experience of successfully achieving deadlines, and working without close supervision
• Ability to deal with a diverse workload
• Comfortable using IT systems (this role will use Microsoft office/Teams, Google, Zoom and Salesforce)

Desirable 

• NCS Experience
• Ability to work effectively within teams and or on own initiative.
• An understanding of the education sector
• Have a satisfactory enhanced DBS certificate

Additional Information 

Contract & Salary: £21,000 per annum (pro-rata), 6 months
Location: Greenwich, London 

Hours: 42.5 hrs Full time/ Monday- Friday 
Benefits: 25 days annual leave (pro-rata) + bank holidays + Birthday day off; Pension contributions; Career development opportunities.

In light of Covid-19 Interviews may be undertaken via Microsoft Teams. Following recent developments from COVID 19 you may see a delay in receiving feedback or interviews being scheduled. 

Please Note:  

The successful candidate must be able to work in the UK. 

 
Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. 

Successful applicants will be required to undertake a standard or an enhanced disclosure via the DBS, depending on the role itself. 

 
We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. 

Disability Confident Employer 

Disabled applicants should indicate in the Equality of Opportunity section of the application form if they wish their application to be given consideration under the Disability Confident scheme.  

If you are invited to interview, please advise the recruitment administrator what adjustment you would require at the interview in as much detail as possible to enable arrangements to be put into place.  

We ask all applicants if they want to be considered under this scheme.  By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way – including any reasonable adjustments you may need if you are employed. 

Access to Work Scheme  

You can apply for Access to Work if you need support to get back to work. 

You can apply using the online service or apply by phoning Jobcentre Plus on: 

Telephone: 0800 121 7479 

Textphone: 0800 121 7579