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Student Services Manager

Posted on 2024-07-21

Location

Dublin, Ireland
Job Description
Join Our Team as a Student Services Manager at Twin English Centre Dublin!

Are you a dynamic, creative, and approachable individual who thrives in a fast-paced environment? Do you have a passion for student welfare and ensuring a top-notch experience for international students? If so, we want you to be part of our team!

What You’ll Do:
  • Lead and Inspire: Train and manage activity leaders to deliver outstanding social programmes.
  • Student Support: Oversee student services, including attendance, welfare, and health & safety.
  • First Day Inductions: Welcome new students, verify contact details, and ensure smooth onboarding.
  • Monitor Attendance: Keep accurate records and address any attendance issues promptly.
  • Ensure Compliance: Work with the Centre Manager to maintain high standards and international compliance.
Your Key Responsibilities:
  • Prepare for student arrivals and ensure all pre-arrival tasks are completed.
  • Conduct first-day inductions and verify student information.
  • Monitor and act on student absences.
  • Maintain accurate records for all activities and excursions.
  • Ensure smooth departures for all students.
What We Need:
  • Experience: Proven ability to work in a high-pressure, fast-paced environment.
  • Skills: IT literate and excellent communication skills.
  • Education: Degree level education preferred.
  • Bonus: HSE-recognised First Aid certificate.
Why Join Us?
  • Be part of a vibrant, international community.
  • Make a real impact on students’ lives.
  • Enjoy a varied and rewarding role.
Ready to make a difference? Apply now and help us create unforgettable experiences for our students!

Additional Information
Salary: €32,000 - €35,000.00 per annum depending on experience
Location: Dublin
Contract:  Permanent - Full Time
Hours: Monday to Friday 09:00 – 17:30
Benefits: up to 20 days annual leave + bank holidays + Birthday Day off, per year; Long service award, an extra day’s annual leave per year completed, up to 5 additional days; 5 days paid sick leave per year; Employee referral scheme, up to €500 per successful referral; Sabbatical Leave the right to request up to 1 month’s unpaid sabbatical leave; Career development opportunities.

Please Note:  
The successful candidate must be able to work in Ireland. 
Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. 
Successful applicants will be required to undertake a Garda Vetting check, depending on the role itself. 
  • All gaps in CVs must be explained satisfactorily.
  • Proof of identity and qualifications will be required.
  • Successful candidates will be required to complete a one-hour on-line safeguarding training prior to commencing employment.
We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. 

Disability Confident Employer 
Disabled applicants should indicate in the Equality of Opportunity section of the application form if they wish their application to be given consideration under the Disability Confident scheme.  
If you are invited to interview, please advise the recruitment administrator what adjustment you would require at the interview in as much detail as possible to enable arrangements to be put into place.  
We ask all applicants if they want to be considered under this scheme.  By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way – including any reasonable adjustments you may need if you are employed. 
 

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