Senior Apprenticeship Operations Manager

Posted on 2024-12-02

Location

Greenwich, United Kingdom
Job Description
Join Our Team as a Senior Apprenticeship Operations Manager!

Are you passionate about shaping the future of apprenticeships? We are seeking a dynamic Senior Operations Manager to lead our apprenticeship delivery team. In this pivotal role, you will drive excellence by collaborating with internal and external stakeholders to ensure the highest standards are met.

Who we are:
E-Training is a part of Twin Group, we are an award-winning provider of education, travel, work experience, accommodation, and employment services.  We offer a diverse number of life-enhancing services to our clients and every member of our team is essential in achieving this.

What You’ll Do:
  • Develop and execute operational strategy for apprenticeship programmes
  • Lead the design and implementation of new apprenticeship standards
  • Implement robust quality assurance processes
  • Consistently monitor contract KPIs and the Accountability Framework to ensure outstanding performance, compliance and outcomes at all times  
  • Analyse data and feedback to drive improvements in program design and execution
  • Lead initiatives to enhance apprentice retention, satisfaction, and success rates
  • Ensure compliance with apprenticeship regulations, funding requirements, and organisational policies
  • Oversee the day-to-day operations of apprenticeship programs, ensuring efficiency and effectiveness
  • Manage budgets, resource allocation, and program logistics to meet organisational objectives
  • Build and maintain strong relationships with apprentices, mentors, trainers, external partner and employers.
  • Manage and mentor a team of apprenticeship coaches, staff, coordinators, support staff.
Skills and Experience you will have:
  • At least 5 years of extensive experience in managing apprenticeship or workforce development programs.
  • Proven track record of operational leadership and stakeholder engagement.
  • Strong project management and organisational skills.
  • Exceptional interpersonal and communication abilities.
  • Expertise in compliance and regulatory frameworks related to apprenticeships.
  • Analytical skills to interpret data and drive decision-making.
  • Proficiency in relevant software and learning management systems (LMS).
Your Qualifications:
  • Bachelor’s degree in education /strategic leadership (Desirable).
Ready to make an impact? Apply now! 🚀

Additional Information
Salary: £55,000 per annum depending on experience
Location: Hybrid with travel – Full driving licence and access to a car during working hours is essential.
Contract:  Permanent - Full Time
Hours: Monday to Friday 09:00 – 17:30
Benefits: up to 25 days annual leave + bank holidays + Birthday Day off, per year; Long service award, 5 days paid sick leave per year; Employee referral scheme; Sabbatical Leave; Season ticket loan; Pension contributions; Career development opportunities; volunteering days per year; ability to purchase an additional 3 days annual leave per year; Death in service benefit, including an Employee Assistance Programme.

Please Note:  
The successful candidate must be able to work in the UK. 
Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. 
Successful applicants will be required to undertake a standard or an enhanced disclosure via the DBS, depending on the role itself. 
  • All gaps in CVs must be explained satisfactorily.
  • Proof of identity and qualifications will be required.
  • Successful candidates will be required to complete a one-hour on-line safeguarding training prior to commencing employment.
We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. 

Disability Confident Employer 
Disabled applicants should indicate in the Equality of Opportunity section of the application form if they wish their application to be given consideration under the Disability Confident scheme.  
If you are invited to interview, please advise the recruitment administrator what adjustment you would require at the interview in as much detail as possible to enable arrangements to be put into place.  
We ask all applicants if they want to be considered under this scheme.  By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way – including any reasonable adjustments you may need if you are employed. 

Access to Work Scheme  
You can apply for Access to Work if you need support to get back to work. You can apply using the online service or apply by phoning Jobcentre Plus on: Telephone: 0800 121 7479 or Textphone: 0800 121 7579 

 

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