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Restart Advisor

Posted on 2025-01-30

Location

Southwark, United Kingdom
Job Description
Restart Advisor
£31,000.00 per annum experience-dependent
Southwark

You will work directly with the Contract Manager and key stakeholders to deliver the contract outcomes, which are primarily employment focused. You will ensure that appropriate activity is undertaken with each customer to achieve job outcome targets. You’ll have a strong network to assist in sourcing vacancies and customer referrals, supporting customers in sustained outcomes.

Key Responsibilities

• Manage a caseload of customers to ensure appropriate and effective contractual activity is undertaken by all customers according to their level of job readiness. Address customer’s personal and contextual constraints to employment and implement action plans.
• Directly deliver employment support, including job search guidance, CV writing, soft-skills development and motivational sessions.
• Identify, structure and recommend recruitment and training solutions, to meet the specific needs of customers and employers.
• Provide advice, guidance and support for customers during their initial weeks of employment, supporting them in the transition from welfare to employment; Develop relationships and networks with key stakeholders including employers, job centre teams, local authorities, and training providers to ensure smooth operation of all processes
• Maintain paperwork and customer records to a required quality standard to ensure the customer journey is documented following our quality standards.

Key Role Requirements:
 
  • Experience in delivering against targets and KPI’s in a challenging environment
  • Experienced in providing Advice, Information and Guidance to Level 2.
  • Strong analytical and problem-solving skill set.
  • Ability to work under pressure and tight deadlines.

Twin Group is an award-winning provider of education, travel, work experience, accommodation, and employment services.  We offer a diverse number of life-enhancing services to our clients and every member of our team is essential in achieving this.

Benefits:
  • up to 25 days annual leave (pro rata) + bank holidays per year.
  • Birthday day off.
  • Pension contributions.
  • Employee Assistance Programme.
  • Death in service benefit.
  • Career development opportunities.
  • Opportunities for professional development and networking.
  • A dynamic and supportive working environment, plus more.
The successful candidate must be able to work in the UK. 
Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. 
Successful applicants will be required to undertake a standard or an enhanced disclosure via the DBS, depending on the role itself. 
  • All gaps in CVs must be explained satisfactorily.
  • Proof of identity and qualifications will be required.
  • Successful candidates will be required to complete a one-hour on-line safeguarding training prior to commencing employment.
We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. 

Disability Confident Employer 
Disabled applicants should indicate in the Equality of Opportunity section of the application form if they wish their application to be given consideration under the Disability Confident scheme.  
If you are invited to interview, please advise the recruitment administrator what adjustment you would require at the interview in as much detail as possible to enable arrangements to be put into place.  
We ask all applicants if they want to be considered under this scheme.  By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way – including any reasonable adjustments you may need if you are employed. 

Access to Work Scheme  
You can apply for Access to Work if you need support to get back to work. You can apply using the online service or apply by phoning Jobcentre Plus on: Telephone: 0800 121 7479 or Textphone: 0800 121 7579 
 

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