Twin is an award-winning provider of education, travel, work experience, accommodation, and employment services. We offer a diverse number of life enhancing services to our clients and every member of our team is essential in achieving this. As an organisation we are recruiting for a House Parent to deliver a high quality activity and excursion programme; ensure integration of language learning with the social programme; maintain proper levels of student safety, discipline and welfare. House Parent is responsible for the day-to-day running of a boarding house; ensuring students are safe and happy in their accommodation. For more details about our programme please visit our website.

Key Responsibilities 

• Attending an on-site staff induction  
• Preparing and planning activities and excursions in advance  
• Leading and delivering activities and excursions, including optional extra excursions if necessary  
• Daily maintenance of the activities notice board and sign-up sheets 
• Completing risk assessments including any extra risks for individual students 
• Implementing Health & Safety standards/procedures for each tour/activity/event 
• Meeting and greeting students at the airport and welcoming students to the centre 
• Assisting the management team as required  
• Supervision of students during meal times, breaks and free time 
• Taking registers for all activities, excursions, meal times and bed times 
• Attending all excursion, activity and staff meetings 
• Participating in weekly activity leader development sessions 
• Participating in formal and informal observations of activity sessions 
• Assisting group leaders with any special requests  
• Reporting accidents/ incidents to the Centre Manager and completing necessary documentation 
• Keeping your workplace tidy 
• Wearing the Twin uniform at all times whilst on duty  
• Carrying out room inspections and conducting Health & Safety checks  
• Reporting any issues with cleaning, maintenance or health and safety within the accommodation 
• Ensuring rooms are prepared for student arrivals 
• Settling students into their accommodation 
• Helping younger students with unpacking/ packing 
• Inducting new students on fire exits, assembly points and emergency procedures 
• Providing new students with a tour of the centre 
• Acting as a “Group Leader” for individual students; providing encouragement, support and pastoral care  
• Managing procedures for valuables and pocket money 
• Assisting students with doing laundry 
• Ensuring that students are washing regularly 
• Making sure bed times are respected 
• Wake up and bedtime duty 
• Observing, monitoring and managing student behaviour  
• Taking on the role of fire warden 
• Taking on the role of first-aider  
• Ensuring students do not return to the house outside of permitted times  
• Sharing information with other House Parents and staff members as necessary  
• Carrying out a weekly welfare tutorial with individual students 
• Dealing with any incidents of unacceptable behaviour including bullying immediately  
• Providing emotional support to any homesick students 
• Looking after any sick students who need to stay in bed 
• Ensuring students requiring medical attention receive appropriate treatment from a doctor or dentist and medical reports are completed 
• Accompanying students to hospital at any time of day or night 
• On-call overnight to respond to emergencies (House Parents may leave the site overnight but must inform the Centre Manager and may be asked to take the emergency phone). 
• Assisting with student departures 
• Checking for damages before student departures 
• Safekeeping/ administration of medication for individuals  
• Any other reasonable/appropriate duties 

Skills and Experience 

Essential 

• Experience of supervising minors 
• A strong awareness of Health & Safety
• Educated to GCSE level  

Desirable, but not essential: 

• Any medical training or professional qualification in child care, social work, education, counselling or psychotherapy  
• Experience of working in a residential context 
• Safeguarding training 
• Experience of working in a multi-cultural environment 
• Customer service experience 
• Ability to speak a second language 
• Experience working in a fast paced and high pressure environment 
• Experience working as part of a team
• HSE-recognised First Aid certificate (such as St John's First Aid at Work) 

Additional Information 

Working at a junior summer centre is extremely strenuous and demanding- and hours can be long. please consider if there any reason you might have difficulty fulfilling such a role.

Salary: £514.20 per week 
Available Locations (all residential):  Leamington Spa, Manchester, UEL- Docklands 

Hours: Maximum 58 hrs 

House Parents supervise wake-up (7-8) and/ or pre-bedtime (21.00-22.00), oversee the day-to-day running of the boarding house; and carry out welfare and administrative duties. Also on-call overnight to deal with emergencies.

Closing Date: Ongoing 
Benefits:  Career development opportunities

Please complete the application form on the right to be considered for this role.

In light of Covid-19 Interviews may be undertaken via Microsoft Teams. Following recent developments from COVID 19 you may see a delay in receiving feedback or interviews being scheduled. 
 
We regret that unsuccessful candidates will not be contacted. 
 
Please Note:  

The successful candidate must be able to work in the UK. 
Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. 
Successful applicants will be required to undertake an enhanced disclosure via the DBS, where appropriate. 
We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. 

Disability Confident Employer 

Disabled applicants should indicate in the Equality of Opportunity section of the application form if they wish their application to be given consideration under the Disability Confident scheme.  

If you are invited to interview, please advise the recruitment administrator what adjustment you would require at the interview in as much detail as possible to enable arrangements to be put into place.  

We ask all applicants if they want to be considered under this scheme.  By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way – including any reasonable adjustments you may need if you are employed. 

Access to Work Scheme  

You can apply for Access to Work if you need support to get back to work. 

You can apply using the online service or apply by phoning Jobcentre Plus on: 

Telephone: 0800 121 7479 

Textphone: 0800 121 7579