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Activity Manager - Summer Centres

Posted on 2022-01-24


West Midlands, …, United Kingdom
Job Description

Twin is an award-winning provider of education, travel, work experience, accommodation, and employment services. We offer a diverse number of life enhancing services to our clients and every member of our team is essential in achieving this. As an organisation we are recruiting for An Activity Manager to oversee the organisation and implementation of the activities and excursion programme; management of the activities staff; assist the Centre Manager in the day-to-day running of the Centre; maintain proper levels of student safety, discipline and welfare. For more details about our programme please visit our website.

Key Responsibilities

  • Ensuring customer satisfaction with the activity and excursion programme
  • Planning of daytime and evening activities within a framework set by Twin HQ
  • Supervising and participating actively in activities and excursions
  • During excursions or activities or in the absence of the centre manager, taking charge in case of an emergency
  • Setting up and ensuring daily maintenance of the activities notice board and sign-up sheets
  • Checking that risk assessments are completed and including any extra risks for individual students
  • Ensuring Health & Safety standards/procedures are implemented for each excursion/activity/event
  • Liaising with external suppliers including coach and taxi companies as necessary
  • Arranging optional excursions and entrances: collecting payment; liaising with HQ regarding bookings; ensuring safeguarding/ health and safety requirements are met.
  • Managing the opting-out process for Group Leaders and ensuring that forms/ risk assessments are completed
  • Assisting the Centre Manager as required and deputising in case of absence
  • Assisting/Supporting other managers in other aspects of the programme
  • Managing day-to-day issues as they arise and applying sensible solutions
  • Checking activities bookings, cancelling and making additional bookings where necessary
  • Liaising with college administrative staff at hired premises
  • Generating and distributing registers for activities, meals and excursions, bedtime
  • Ensuring the equipment is securely stored and kept
  • Keeping track of staff uniform distribution and collection
  • Ensuring that adequate records of attendance are kept for all activities and excursions
  • Running excursion, activity and staff meetings, and keeping meeting minutes
  • Conducting pre-excursion briefings with Group Leaders
  • Delivering weekly activity leader development sessions
  • Assisting in delivery of on-site staff induction
  • Ensuring activities and excursions are high quality through formal and informal observations
  • Managing activity leaders’ performance, including delivering appraisals
  • Assisting group leaders with any special requests
  • Reporting accidents/ incidents to the Centre Manager and completing necessary documentation
  • Maintaining adequate levels of student and staff discipline
  • Ensuring the integration of language learning with the social programme
  • Working with the Class database
  • Ensuring the supervision ratios are met at all times including mealtimes and free time
  • Wearing the Twin uniform at all times whilst on duty
  • On-call overnight to respond to emergencies
  • Taking on the role of fire warden
  • Taking on the role of first aider
  • Take on the role of deputy Designated Safeguarding Officer, comprising of:
    • Implementation of all aspects of the safeguarding policy.
    • Reporting any concerns immediately to the onsite Designated Safeguarding Officer
    • In the absence of the onsite Designated Safeguarding Officer, dealing with any safeguarding concerns following the procedures documented in the safeguarding policy.
    • Maintaining detailed, accurate and secure written records of any safeguarding referral, complaint or concern – even where that concern does not lead to a referral.
    • Acting as a source of support, advice and expertise for colleagues on matters of safety and safeguarding, and ensuring Policies & Procedures are known.
    • Ensuring open and listening culture.
  • Any other reasonable/appropriate duties

Skills and Experience


  • Experience working in a fast paced and high pressure environment
  • Experience working as part of a team
  • IT literate
  • Educated to GCSE level

Desirable, but not essential:

  • Experience of supervising minors
  • Previous managerial experience
  • Administrative experience
  • Safeguarding training
  • Experience of working in a multi-cultural environment
  • Customer service experience
  • Ability to speak a second language

Additional Information

Working at a junior summer centre is extremely strenuous and demanding- and hours can be long. please consider If there any reason you might have difficulty fulfilling such a role.

Salary: £598-£620 per week 

Available Locations (all residential):  Leamington Spa, Manchester, UEL- Docklands 

Hours: Maximum 63 hrs 

11.00 – 22.00 Also on-call overnight to deal with emergencies. There's no Activity Manager's position available at Harrow centre.

Closing Date: Ongoing 

Benefits:  Career development opportunities

Please complete the application form on the right to be considered for this role.

In light of Covid-19 Interviews may be undertaken via Microsoft Teams. Following recent developments from COVID 19 you may see a delay in receiving feedback or interviews being scheduled.

We regret that unsuccessful candidates will not be contacted.


Please Note:  

The successful candidate must be able to work in the UK. 
Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. 
Successful applicants will be required to undertake an enhanced disclosure via the DBS, where appropriate. 
We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. 

Disability Confident Employer 

Disabled applicants should indicate in the Equality of Opportunity section of the application form if they wish their application to be given consideration under the Disability Confident scheme.  

If you are invited to interview, please advise the recruitment administrator what adjustment you would require at the interview in as much detail as possible to enable arrangements to be put into place.  

We ask all applicants if they want to be considered under this scheme.  By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way – including any reasonable adjustments you may need if you are employed. 

Access to Work Scheme  

You can apply for Access to Work if you need support to get back to work. 

You can apply using the online service or apply by phoning Jobcentre Plus on: 

Telephone: 0800 121 7479 

Textphone: 0800 121 7579 

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