Twin Group is an award-winning provider of education, travel, work experience, accommodation, and employment services.  We offer a diverse number of life-enhancing services to our clients and every member of our team is essential in achieving this.

We are seeking x2 Administration Apprentices to ensure the employment and training programmes/contracts have effective administration support and resources to deliver the services successfully. Ensuring that all documents are pre-validated and entered into the Company’s/Prime’s database in a timely manner and that all Company/Prime procedures and processes maintain complete conformance to contractual and quality requirements.

Responsibilities

• Validation of paperwork prior to participants being entered into databases.

• Complete data inputting of all Starts, Outcomes and Leavers each week and maintain up-to-date records keeping errors within a 0% tolerance.

• Liaise with colleagues to maintain up-to-date records for each participant.

• Abide by the Company’s Information & Data Protection Policy.

• Collate management information and provide weekly statistics as and when required.

• To gather monitoring information and help to compile monitoring reports, including data input into the company’s Management Information System. General Data Overview of the role Responsibilities Human Resources FORM HR JDT 01 2018 The company reserves the right to vary or amend the functions and responsibilities of the post holder according to the needs of the Company’s business. This post is subject to DBS and BPSS checks.

• To manage the petty cash and travel claims when and if required, in line with Twin’s Petty Cash Policy. To adhere to the Petty Cash Policy and procedure at all times

• To work within Twin Group’s mission statement and values and in accordance with all its policies and procedures.

• Train staff in new processes on specific contracts

• To undergo regular supervision and appraisal, maintain a CPD record and identify and attend training as required.

• Be flexible in approach to workload to facilitate the smooth running of a welfare-to-work and training establishment.

• To act as an ambassador for Twin at all times.

• To contribute to the development of the Twin Group.

• To work in accordance with all policies and procedures of the Twin Group.

• To travel between Twin’s satellite centres as and when required.

• Carry out all duties and responsibilities, whether specified above or otherwise, in a manner that will at all times promote and support the company’s objective of achieving continuous quality improvement in all aspects of its business.

• Responsible for supporting all paperwork for administration audits.

• Responsible for performing in accordance with all legislation.

• Contribute to the creation, implementation, measurement and continuous improvement of service delivery processes.

• Inter Alia

Education /Qualification 

* A minimum of 5 GCSEs or equivalent (essential)

• Administrative qualifications (desirable)

• Office skills qualifications (desirable)

Skills and Experience

• Experience working in administration departments.
• Experience of PICs/CMS or similar Management Information Systems.
• Knowledge and/or experience of working in the welfare-to-work within a UK context an advantage.
• Good administrative and organization skills (filing, data processing, procedures improvement).
• Literacy skills.
• Computer literate.
• Experience in successfully managing petty cash systems.
• Knowledge of eligibility criteria for working in UK.
• Knowledge of barriers faced by marginalised groups and communities.
• Able to perform all the duties and responsibilities in the work location, with reasonable adjustments where appropriate under the Disability Discrimination Act.

Additional Information

Salary: Apprenticeship rate

Location: Southwark Office 

Contract:  Apprenticeship – Full Time  

Hours: Monday to Friday 09:00 – 17:30 – A minimum of 6 hours will be allocated for training per week.

Benefits: up to 25 days annual leave + bank holidays + Birthday Day off, per year; Long service award, an extra days annual leave per year completed, up to 5 additional days; 5 days paid sick leave per year; Employee referral scheme, up to £500 per successful referral; Sabbatical Leave the right to request up to 1 months unpaid sabbatical leave; Season ticket loan of up to £1000 per year; Pension contributions; Career development opportunities; 2 volunteering days per year; ability to purchase an additional 3 days annual leave per year; Death in service benefit, including an Employee Assistance Programme.

Please Note:  

The successful candidate must be able to work in the UK. 
Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. 
Successful applicants will be required to undertake a standard or an enhanced disclosure via the DBS, depending on the role itself. 
We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. 

Disability Confident Employer 

Disabled applicants should indicate in the Equality of Opportunity section of the application form if they wish their application to be given consideration under the Disability Confident scheme.  

If you are invited to interview, please advise the recruitment administrator what adjustment you would require at the interview in as much detail as possible to enable arrangements to be put into place.  

We ask all applicants if they want to be considered under this scheme.  By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way – including any reasonable adjustments you may need if you are employed. 

Access to Work Scheme  

You can apply for Access to Work if you need support to get back to work. 

You can apply using the online service or apply by phoning Jobcentre Plus on: 

Telephone: 0800 121 7479 

Textphone: 0800 121 7579