Twin Group is an award winning provider of education, travel, work experience, accommodation and employment services.  We offer a diverse number of life enhancing services to our clients and every member of our team is essential in achieving this. 

We are currently recruiting a full-time. Business Development Manager who will be responsible for delivering sales into Twin Groups Centres and services.  Developing and enhancing top performing ETO relationships and high value government contracts; maximising product and sales development opportunities

Key Responsibilities 

• Develop new relationships with High volume ETOs and governmental organisations to drive growth throughout our target regions
• Work closely with the Head of Sales to achieve, and exceed annual volume targets and work within a predetermined cost budget.
• Experience in working with High level clients and senior representatives (CEO/OWNERS/Governmental Representatives 
• Proactively manage a portfolio of agents through active account planning and identification of top tier agents. Work closely with the Head of Sales to prioritise accounts to maximise sales potential.
• Identify market prospects and analyse trends to develop or enhance relationships with key market organisations leading to sales and/or a raised profile for our products
• In coordination with the Head of Sales , prepare strategic business plans .  Identify potential growth areas and markets. Develop strategies and network to be able to maximise these revenues
• Proactively search for tenders and high value contracts and aid in their conversion.
• Manage ETO enquiries in a timely and professional manner to ensure the highest level customer service.
• Attend and participate in local sales meetings, conferences, and overseas sales conferences including industry networking events (including weekends) where required.
• Inform the market of Twin’s pricing structure, specials and promotions, demographic and accommodation options currently on offer across all programmes for groups and individuals.
• Provide training to agents on the Twin’s suite of products and services.
• Active resolution of customer complaints and problem solving.
• Work closely with admissions and operations to maximise each student and ETO  experience to positive effect. Provide leads and referrals as and when available to other divisions..
• Play an active role within the wider Sales team, upholding Twin’s values and behaviours.
•    Work closely with Head of Sales for planning market activity and performance 

Knowledge/Experience required

• English Language Study Abroad nature and processes
• Previous experience working with the certain  markets including Europe, South Asia, South East Asia, South America, Africa ,MENA                       
• Experience in international programmes and group travel , preferably within an agent channel environment
• Experience in the procurement/tender and organisation of governmental and high value contracts in an international context.
• Experience building and maintaining a key account management; leading and developing the sales process; nurturing customer relationships;  proactive in recognising customers’ business requirements
• Knowledge and understanding of the international student marketplace

​​​​​​​Education/Experience required

• Minimum of GCSEs grade 4 in English and Maths or equivalent
• Second language (desirable)

Additional Information

Salary: £35,000 – £40,000 per annum (depending on experience) Bonus structure- paid at 20% of base salary 
Location:  Greenwich, London 

Hours: (Full time) Monday- Friday 09:00am to 5:30pm
Benefits: 25 days annual leave + bank holidays + Birthday Day off; Pension contributions; Career development opportunities; Access to wide range of local and national discounts.

In light of Covid-19 Interviews may be undertaken via Microsoft Teams. Following recent developments from COVID 19 you may see a delay in receiving feedback or interviews being scheduled.
We regret that unsuccessful candidates will not be contacted.
Please Note:

The successful candidate must be able to work in the UK.
Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Successful applicants will be required to undertake an enhanced disclosure via the DBS, where appropriate.

We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.

Disability Confident Employer

Disabled applicants should indicate in the Equality of Opportunity section of the application form if they wish their application to be given consideration under the Disability Confident scheme. 

If you are invited to interview, please advise the recruitment administrator what adjustment you would require at the interview in as much detail as possible to enable arrangements to be put into place. 

We ask all applicants if they want to be considered under this scheme.  By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way – including any reasonable adjustments you may need if you are employed.

Access to Work Scheme

You can apply for Access to Work if you need support to get back to work.

You can apply using the online service or apply by phoning Jobcentre Plus on:

Telephone: 0800 121 7479

Textphone: 0800 121 7579